HOW TO BUY
Attending the rooms and raising your hand when the lot that interests you comes on sale and, if there are various bids, continue bidding following the auctioneer’s instructions.
If you are the winner, you will be given a form that you must fill out with your details and sign.
OFFERS IN WRITTING
They may be presented in advance and up to 5pm on the day of the auction. The form may be found at the rooms, in the catalogue and on the web, or send a mail to email@example.com.
Besides including the personal details that are requested, on it you must specify the maximum offer and Ansorena personnel will win it for you at the lowest possible price, depending on the existing offers.
If the lot that interests you has a starting price of over 300 euro, you can request that a personnel member phone you at the time of auction of the said lot.
For this, you need to fill out a form (see offers in writing) and present it up to 14.00 on the day of the auction. A telephone bidding request implies that the starting price will be covered, where there are no other offers, and even if a telephone connection cannot be established, the lot will be sold to you.
AFTER THE AUCTION
To learn the outcome of your bid, you can call us by phone (91 5328515) from the day after the auction.
If you have made an offer in writing, you will be sent a letter over the days following the auction.
You can pay by bank transfer, cheque or in cash. Credit cards are not accepted as payment for lots acquired at auction; the payment period is for one week after the same has taken place. The total price is that of the winning bid plus 22 % including VAT.
For any matter in relation to payment, you may contact:
(+34) 915 328 515
Lots may be collected from our rooms at Alcalá 52 from the day after the auction takes place (please consult regarding furniture and large objects). If the client would like the lots to be delivered, he may either use his own transport agent or Ansorena can manage the delivery through a transport company.
Ansorena collaborates with companies specialized in transporting works of art to which customers can request the transport of the purchased lots once the payment has been made in full and can contact:
MAIL BOXES ETC: Avda. del Instituto 22, local A. 28500 Arganda del Rey. Tel: 0034 91 875 94 19. Email: firstname.lastname@example.org
WORLD PACKART & SERVICES: c/ Joaquín Sorolla 31 Rivas Vaciamadrid 28522 Madrid. Tel: 0034 91 301 12 22. Email: email@example.com
The objects acquired at auction and that remain for longer than the time stipulated in our general conditions, will be subject to storage fees.
HOW TO SELL
A evaluation must be made of the object to be sold, for which you have at your disposal our team of experts who will advise on the best price for your sale.
CONDITIONS OF SALE
Once the starting price has been agreed, you will be informed of the conditions of sale (Commission, catalogue fees and insurance). With this as the basis, acontrat is signed where the agreed clauses are stipulated.
All sellers receive a catalogue where their works are listed, along with the lot number and date of auction. The day after the same, sales can be consulted.
Payment of the corresponding sum from the sale at auction will be made from thirty days after the date of the auction taking place, as long as the lot has been paid for by the buyer.
Ansorena offers a complimentary valuation and expert assessment service for jewels and objects of art, with no obligation, at their Alcalá 52 offices. You can arrange an appointment with our experts for a full valuation at your home by calling 915 328 515 or sending detailled photos to our expert's e-mail.
(+34) 915 328 515